Privacy Policy

At Sycon Excavation & Construction, we respect your privacy and are committed to protecting any personal information you may provide while using our website, https://www.syconexc.com/, or through your interactions with us by phone, text message, or email. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect information in the following ways:

  • Tracking Tools: We use Google Tag Manager, Google Pixel, and Facebook Pixel to gather anonymous usage data. These tools help us better understand how visitors interact with our site so we can improve user experience and marketing effectiveness. This data does not include personally identifiable information.

  • Email Subscriptions: Users may voluntarily provide their email address to subscribe to our e-letter. This allows us to send promotional content related to our services.

  • Text Messaging (SMS): Users may voluntarily provide their mobile phone number and opt in to receive text messages from us. This allows us to send job/service updates, appointment notifications, and promotional messages about our excavation and utility services.

2. How We Use Your Information

  • Anonymous tracking data is used internally to analyze website traffic and optimize our digital marketing efforts.

  • Email addresses are used solely to send relevant updates, promotions, and information about our excavation services.

  • Phone numbers collected through SMS opt-in are used to send you the job/service updates, appointment reminders, and promotional text messages you've agreed to receive.

3. Third-Party Services

We use trusted third-party platforms to manage data securely:

  • Google Tag Manager, Google Pixel, and Facebook Pixel: for website analytics and advertising performance.

  • Mailchimp: for storing email addresses and phone numbers, and for sending promotional emails and text messages.

All third-party tools are used in accordance with their respective privacy policies and comply with industry standards for data security.

4. Your Privacy Choices

  • You may opt out of email communications at any time by clicking the "unsubscribe" link in any of our emails.

  • You may opt out of text messages at any time by replying STOP to any message you receive, or by contacting us. Message and data rates may apply. Message frequency may vary.

  • You can disable cookies or adjust your browser settings to limit tracking technologies.

5. Data Protection

We take reasonable steps to protect all collected information and ensure it is securely stored. We do not share, sell, or rent your information to outside parties.

6. Contact Us

If you have any questions about this Privacy Policy or wish to manage your personal information, please contact us.

SMS Messaging Terms & Conditions

Sy-Con Excavation & Utilities
261 N Highway 62, Rogers, AR 72756
media@Syconexc.com
+1 (479) 586-0402

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Sy-Con Excavation & Utilities. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Sy-Con Excavation & Utilities. Sy-Con Excavation & Utilities reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Sy-Con Excavation & Utilities also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Sy-Con Excavation & Utilities again, just sign up as you did the first time and Sy-Con Excavation & Utilities will start sending messages to you again.

Info

For support regarding our services, email us at media@Syconexc.com or, if supported, text "HELP" to our messages at any time and we will respond with additional assistance information. To stop receiving messages, text "STOP" at any time. If we include a link in messages we send you from Sy-Con Excavation & Utilities, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at media@Syconexc.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please see the Privacy Policy section above on this page.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.